Gloria Moss, March 2020Unprecedented timesRecent days and weeks have seen unprecedented incidents of bullying hit the headlines.A CEO earmarked to lead the Samaritans, was sidelined aft...
Sometimes it appears that with all the we're sorry and due to the...... e-mails one has received over the past few days, it feels like the end of times rather than a business and social lacuna....
Gloria Moss, February 2020.As we know, people leave managers, not companies, so, you would expect organisations in 2020 to have perfected the art of management especially given how much research we ...
Sometime in the last century, this piece of sales training poetry was shoved under my nose during a sales meeting.I don't know who you areI don't know your companyI don't know your company...
Managing a database of many thousands of subscribers, I don't suppose is an easy business. Mistakes are bound to occur. But when you're on the receiving end of an error it can be really annoying. I wa...
At a recent business networking event, Lord Bilimoria (founder of Cobra Beer) spoke about his experiences when building his business. When interviewed, he said that there were three things that on...
The piece of prose was handed to me by a sales manager several years ago. It was written by a little known poet called Walter Wintle. Originally called Thinking, I understand the late great Arnold P...
There's an awful amount of loose language on social media nowadays.I'm referring to the written word rather than the latest cool argot on Facebook Live or similar. Surprisingly, the business platf...
