Jeremy 'JJ' Jacobs is the genuine article, a true Sales Rainmaker. He has devoted his life to understanding sales issues. He continues to research and share evolving as well as new insights into sales interactions. Unlike many of the profession who continue to preach out-of-date systems (methods) from the 1980s and 1990s he looks to the future. The way we buy and sell has undergone a radical shift in expectations and behaviours. What used to work often now seems hackneyed and artificial. JJ gets to the heart of current issues with his mentoring and shows clients and customers a better, more sustainable way to engage. The digital age, with new brain science, makes the old techniques appear false and forced.
He is available to speak and motivate the new generations who are searching for genuine knowledge. There are no simple answers any more. JJ delivers.
Gloria Moss PhD FCIPD is a leading expert on the way in which sales can be increased through a greater understanding of human factors. Whether it is understanding the preferences and biases of customers and ensuring that employees can deliver on these; or through creating an inclusive culture with a ‘diversity mindset’ that allows a focus on customer preferences to flourish. Without this diversity mindset, organisations can become in-turned and simply deliver on the preferences of senior management. This can be a mistake since the demographics of senior management do not always reflect those of the purchaser and end-user.
Dr Moss has conducted consultancies for a number of clients including Marks and Spencer; Bayer; Allen and Overy; Bounty; Canon cameras and the Employers Network for Equality and Inclusion (ENEI). She is the author of six books including, most recently, ‘Inclusive Leadership’ (Routledge) on the major benefits that to customer centricity arising from inclusive organisational cultures.